Marinelli Jewelers Inc in Eastport, NY Open now

Reviews about Marinelli Jewelers Inc

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  May 21, 2020, by Michael Nappi
  We purchased a ring third party and needed it sized. As this was our biggest jewelry purchase ever, we wanted to go to somebody reputable. After hearing the commercials and seeing the longevity of the business, we chose Marinellis... Long story short, we went to pick up the ring and the diamonds had gotten chipped when getting sized (apparently that is a danger in upsizing). Trusting the owner Rich would correct the situation, we gave him the chance. After replacing the diamonds and doing more work on the ring, it turned out to have too many little issues between dings and differences. He asked for another chance, we gave him it, and we are now VERY pleased. Rich took ownership of the problem, was very professional through the entire process and promised at the end of the day, he would make us happy! How does he story end? He replaced the entire diamond ring by ordering an even thicker (better) setting of our choosing and hand picked the new 7 diamond replacements (normally valued at $600 per diamond for replacement). The new ring is arguably better than what we originally brought in and we are grateful we chose a reputable jeweler such as Marinelli's as I question such a good outcome would have happened somewhere else. Based on the promise to make you happy, I would have to recommend Rich and Marinellis! Thanks for the beautiful new ring, my wife loved it!